Rediscovering public library management
Usherwood, Bob1996
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Usherwood looks at changes in public services, examining whether it is appropriate for libraries to treat users in the same way as private businesses treat their customers, and discusses the challenge commercial attitudes pose to the public service ethic.
Main title:
Author:
Imprint:
London : Library Association, 1996.
Collation:
160p. ; 24 cm.
ISBN:
9781856041751 (hbk)
Dewey class:
025.197409027.4
Local class:
025.1974
Language:
English
BRN:
100566
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