Dealing with difficult people : fast, effective strategies for handling problem people
Lilley, Roy C.2019
Books
Packed with tips and warnings of potential hazards, this text is suitable for managers or anyone who has to deal with difficult colleagues or the public. It well help you to enjoy difficult people, unlock them, influence them and improve their performance.
Main title:
Author:
Lilley, Roy C., author
Edition:
Fourth edition.
Imprint:
London : KoganPage, 2019.
Collation:
viii, 160 pages : illustrations (black and white) ; 22 cm.
Series title:
Notes:
Previous edition: 2016.Includes bibliographical references.
Audience:
Specialized.
ISBN:
9780749486419 (pbk. :)
Dewey class:
658.3145658.3145 LIL
Language:
English
Subject:
BRN:
1211291
Bookmark link:
More Information: