A sudden outbreak of common sense : managing conflict through mediation
Acland, Andrew Floyer1990
Books
A "how to do it" guide, teaching managers the basic skills of mediation. Mediation is about resolving conflict, without resorting to the law or cumbersome arbitration procedures. It is widely used in the insurance and construction industries and looks set to spread to all areas of management.
Main title:
A sudden outbreak of common sense : managing conflict through mediation / Andrew Floyer Acland.
Author:
Imprint:
London : Hutchinson Business, 1990.
Collation:
ix,216p. ; 24cm.
ISBN:
9780091746117
Dewey class:
331.89142
Language:
English
BRN:
139870
Bookmark link:
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