Managing quality
Dale, Barrie G.1999
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This comprehensive total quality management text aims to provide readers with an appreciation of the concepts and principles of TQM and is a wide-ranging source of reference for the many associated tools, techniques and systems.
Main title:
Managing quality / Barrie G. Dale.
Author:
Edition:
3rd ed.
Imprint:
Oxford : Blackwell, 1999.
Collation:
xxiii, 471p. : ill. ; 25 cm.
Series title:
Notes:
Previous ed.: New York; London: Prentice Hall, 1994.Includes bibliographical references and index.
ISBN:
9780631214106 (pbk)
Language:
English
BRN:
1546848
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