Management of quality in local government
1992
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Addressing a key topic in local government, this text analyzes how to achieve the best in service provision. It examines issues relating to the definition and measurement of quality with particular attention to quality management in a multi-agency context.
Main title:
Management of quality in local government / edited by Ian Sanderson.
Author:
Imprint:
London : Longman, c1992.
Collation:
217p. ; 22cm.
Notes:
Includes bibliographies and index.
ISBN:
9780582091047 (pbk)
Dewey class:
352.0070941352
Language:
English
BRN:
200452
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