Performance coaching : a complete guide to best practice coaching and training

Wilson, Carol, 1949-2020

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Summary

Full of tips, tools and checklists, this resource covers key elements of the coaching process. It also explores techniques and models in the field, from 360-degree feedback to Neuro-linguistic programming (NLP), to allow readers to identify which approach is most suited to specific situations. Featuring case studies from large organisations showing how effective coaching approaches have been applied in practice, the book is for coaches of all levels of experience, as well as HR managers and leaders looking to embed a coaching culture in their organisations. This revised third edition has been updated to include the latest insights and developments and contains new chapters on distance coach training and peer leadership in the workplace and new material on neuroscience in coaching, coaching in education, managing difficult conversations and stakeholder mapping.