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Accessibility statement

This statement applies to 

and lists specific issues found on this website.

A general statement on accessibility for Buckinghamshire Council can be found at 

Specific issues across this website

Parts of our website are not fully accessible. For example:

  • some pages are set to automatically change location or refresh using a meta tag
  • some forms contain multiple form labels
  • some areas have low contrast between text and the background

Feedback and contact information

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact:

Contacting us

If you can't hear or speak on the phone we provide a text relay service: 18001 01296 382415
Or you can contact us

Non-accessible content

Page refreshes or redirects

Some pages are set to automatically change location or refresh using a meta tag. For example, the Login and eLibrary pages. Pages that automatically change location or refresh pose significant usability issues, particularly for screen reader and keyboard users. Reference 2.2.1 Timing Adjustable (Level A) and 2.2.2 Pause, Stop, Hide (Level A)

Multiple form labels

In some form the form control has more than one label associated with it. Form control should have at most one associated label element. If more than one label element is associated to the control, assistive technology may not read the appropriate label. Reference 1.1.1 Non-text Content (Level A),1.3.1 Info and Relationships (Level A), 2.4.6 Headings and Labels (Level AA) and 3.3.2 Labels or Instructions (Level A)

Contrast Errors

Some areas do not have a contrast ratio greater than at least 4:5:1 Reference 1.4.3 Contrast (Minimum) (Level AA)

What we're doing to improve accessibility

We monitor accessibility using manual checks via WAVE by

Preparation of this accessibility statement

This statement was prepared on 23 November 2020. It was last reviewed on 4 July 2022.

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